In many agencies, a formal structure and an informal structure exist. The differences between these may be reflected in which of the following?
I.What the formal lines of communication are, versus whom actually communicates with whom
II.What a particular job description says, versus what the individual in the job actually does
III.What the board of directors deems appropriate allocation of funds, versus what is actually spent
IV.What the official policy is on a given issue, versus what actually happens if the issue arises
A) II and III
B) I, II, and IV
C) I and III
D) I, II, III, and IV
Correct Answer:
Verified
Q2: In planning quality-assurance programs in human service
Q3: A summary of the agency's guiding principles
Q4: Understanding the organizational structure of an agency
Q5: The informal structure of an organization may
Q6: The policies and procedures of an organization
Q8: Michael is a case manager for a
Q9: A case manager's written job description may
Q10: Agencies that receive funding from federal, state,
Q11: Final authority in many human service agencies
Q12: Michael is a case manager for a
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