During the first phase of the case management process, the case manager should attempt to:
A)evaluate the effectiveness of case management.
B)learn about the individual's expectations for care.
C)develop ways to extend access of services.
D)teach the client to advocate for him- or herself.

Question

During the first phase of the case management process, the case manager should attempt to: ​
A)evaluate the effectiveness of case management. ​
B)learn about the individual's expectations for care. ​
C)develop ways to extend access of services.
D)teach the client to advocate for him- or herself.

Quizplus · Accepted Answer

During the first phase of the case management process, it's crucial for the case manager to understand the client's expectations for care. This helps in setting realistic goals and planning appropriate interventions tailored to the client's needs and desires.

During the First Phase of the Case Management Process, the Case