When you must refuse typical requests, you should first think about how the receiver will react to your refusal and decide
A)whom or what to blame.
B)where and how to apologize.
C)how to invite further correspondence.
D)whether to use the direct or the indirect strategy.

Question

Quizplus · Accepted Answer

The choice between using a direct or indirect strategy is crucial when refusing typical requests, as it involves considering the receiver's potential reaction and deciding the most appropriate way to communicate the refusal to minimize negative impact.

When You Must Refuse Typical Requests, You Should First Think