Which of the following sentences is an example of sensitive language in an adjustment letter?
A)If you had followed the directions, you would have been able to use the product successfully.
B)We can guarantee that this mistake will not occur again.
C)Our goal is to earn your confidence with quality products and excellent service.
D)We regret the trouble you had because of our error.

Question

Quizplus · Accepted Answer

The Answer of Which of the following sentences is an example of sensitive language in an adjustment letter?
A)If you had followed the directions, you would have been able to use the product successfully.
B)We can guarantee that this mistake will not occur again.
C)Our goal is to earn your confidence with quality products and excellent service.
D)We regret the trouble you had because of our error.

Which of the Following Sentences Is an Example of Sensitive