In the context of service enthusiasm, identify a true statement about reputation.
A) It does not require a service-minded corporate culture.
B) It is a core component of the traditional sales process.
C) It helps minimize critical encounters with customers.
D) It takes a long time to establish.
E) It is not enough to distinguish a salesperson from the competition.

Question

Quizplus · Accepted Answer

Reputation takes a long time to establish because it is built over time through consistent actions, experiences, and perceptions.

In the Context of Service Enthusiasm, Identify a True Statement