Curtis has been testing a new software package for the past two months. However, he decides not to switch and goes back to using his old software. Unfortunately, he is now having some problems in recalling how to do certain tasks with the old software, and often finds himself trying to do things the way he did with the new software he was testing. Curtis's problems illustrate the effects of
A)retroactive interference.
B)state-dependent forgetting.
C)proactive interference.
D)memory reconstruction.

Question

Curtis has been testing a new software package for the past two months. However, he decides not to switch and goes back to using his old software. Unfortunately, he is now having some problems in recalling how to do certain tasks with the old software, and often finds himself trying to do things the way he did with the new software he was testing. Curtis's problems illustrate the effects of ​
A)retroactive interference.
B)state-dependent forgetting. ​
C)proactive interference. ​
D)memory reconstruction. ​

Quizplus · Accepted Answer

Retroactive interference occurs when new information interferes with the ability to recall old information. Curtis's difficulty in remembering how to use the old software after learning the new one is an example of this phenomenon.

Curtis Has Been Testing a New Software Package for the Past