COGNITIVE ASSESSMENT To manage day-to-day interactions with customers, including phone calls and e-mails, what type of software would a company use?
A) phone call management software with e-mail extensions
B) human interface software
C) customer management software
D) customer service software

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The Answer of COGNITIVE ASSESSMENT To manage day-to-day interactions with customers, including phone calls and e-mails, what type of software would a company use?
A) phone call management software with e-mail extensions
B) human interface software
C) customer management software
D) customer service software

COGNITIVE ASSESSMENT to Manage Day-To-Day Interactions with Customers, Including Phone