The product-based approach is concerned with making products or providing services that are
free of error and that conform precisely to their design specification.
Correct Answer:
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Q1: Contact refers to the nature of the
Q2: Which function is mainly responsible for ensuring
Q3: Step 2 of quality planning and control
Q4: The Operations view of quality is 'quality
Q5: Step 5 of quality planning and control
Q7: Which of the following quality characteristics does
Q8: Which function is mainly responsible for ensuring
Q9: Reliability means the total useful life of
Q10: For a car, speed, acceleration, fuel consumption
Q11: Functionality means how well the product or
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