When an organization experiences lack of quality in its decision-making, has no innovative responses to its changing environment, has too much evident conflict, and its employee performance is declining, it is most likely facing .
A) vertical-horizontal malfunction
B) reengineering difficulties
C) decentralization
D) task force failure
E) symptoms of structural deficiency

Question

Quizplus · Accepted Answer

The symptoms described indicate a structural deficiency within the organization. The lack of quality decision-making, lack of innovative responses, and employee performance decline all suggest a need for reexamining and potentially restructuring the organization's overall structure and processes.

When an Organization Experiences Lack of Quality in Its Decision-Making