Which of the following is NOT one of the four key components of organisational success, according to the balanced scorecard approach?
A) Customer perceptions
B) Financial performance
C) Internal business processes
D) Individual employee turnover
E) Innovation and learning

Question

Quizplus · Accepted Answer

Individual employee turnover is not one of the four key components of organisational success according to the balanced scorecard approach. The actual four key components are customer perceptions, financial performance, internal business processes, and innovation and learning.

Which of the Following Is NOT One of the Four