When actual performance and standards differ, what would be the appropriate corrective action?
A) Change the standard.
B) Improve performance.
C) Change the way performance is measured.
D) Any of the above could be appropriate.

Question

Quizplus · Accepted Answer

The appropriate corrective action could vary depending on the situation. If the standard is unrealistic or not feasible, changing it may be appropriate. If the performance is below the standard, working to improve performance is necessary. If the way performance is measured is unreliable or not representative of actual performance, changing the measurement method could help. Therefore, any of the above corrective actions could be appropriate depending on the specific circumstances.

When Actual Performance and Standards Differ, What Would Be the Appropriate