If a manager increases system utilization (assuming no change in the customer arrival rate)what happens to the customer waiting time?
A)It increases exponentially.
B)It increases proportionally.
C)It decreases proportionally.
D)It decreases exponentially.
E)No change.

Question

Quizplus · Accepted Answer

When system utilization increases without a change in the customer arrival rate, the system becomes more congested, leading to longer queues and thus, customer waiting time increases exponentially according to queuing theory principles.

If a Manager Increases System Utilization (Assuming No Change in the Customer