Which of the following statements does NOT accurately describe the orientation toward quality in progressive contemporary organisations?
A) Managers and workers are quality conscious.
B) Managers and workers understand the link between competitive advantage and quality.
C) The best organisational cultures include quality as a core value.
D) The best organisational cultures reinforce quality in all aspects of the work environment.
E) Managers and workers in the best organisational cultures know the one best way to achieve superior product and service quality.

Question

Quizplus · Accepted Answer

The statement that managers and workers in the best organisational cultures know the one best way to achieve superior product and service quality does not accurately describe the orientation toward quality in progressive contemporary organisations. This is because modern quality management recognizes that there are multiple approaches to achieving quality, and it often depends on the specific context, industry, and customer needs. Flexibility, continuous improvement, and adaptability are key principles in contemporary quality management, rather than adhering to a single "best way."

Which of the Following Statements Does NOT Accurately Describe the Orientation