Which of the following statements does NOT accurately characterise the nature of problems?
A) A performance opportunity occurs when an actual situation turns out either better than anticipated or offers the potential to be so.
B) A problem refers to any difference between an uncertain situation and a perceived situation.
C) A performance deficiency occurs when actual performance is less than desired performance.
D) A problem refers to any difference between an actual situation and a desired situation.
E) The challenge in dealing with any problem is to proceed with effective problem solving.

Question

Quizplus · Accepted Answer

B is incorrect because a problem typically refers to a discrepancy between what is actually happening and what an individual or group desires to happen, rather than between an uncertain and a perceived situation.

Which of the Following Statements Does NOT Accurately Characterise the Nature