Fred is a department manager for a firm that develops computer-networking packages. This morning he held a staff meeting with his subordinates to inform them about some design changes. Several of them felt the changes might not work but were reluctant to bring it up in the meeting. Even though they did bring it up in the meeting, they diluted the impact of their objections and concerns. Fred didn't give them much chance anyway when he said, 'I've been around here a long time. The changes will work. Now I don't have time to discuss it. Just make the changes and get on with things.' This is a good example of how ______________ can become a barrier to effective communication.
A) semantic problems
B) physical distractions
C) filtering and status effects
D) mixed messages
E) nonverbal signals

Question

Quizplus · Accepted Answer

Filtering and status effects are at play here, as the subordinates' reluctance to fully express their concerns and Fred's dismissal of their input due to his higher status and experience hinder open and effective communication.

Fred Is a Department Manager for a Firm That Develops