Which perspective on 'resistance to change' is most appropriate for the contemporary manager?
A) Resistance must be stopped immediately because it can destroy the planned changed effort.
B) Persuading people to change is better than forcing them to change.
C) Once resistance occurs, the change will surely fail.
D) Resistance provides feedback that can be used to achieve a better fit between the planned change, the situation and the people involved.
E) Resistance is best ignored when making changes.
Correct Answer:
Verified
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