Which of the following characteristics does NOT accurately describe the behaviour of a change agent who uses a rational persuasion strategy?
A) The change agent relies on legitimate power.
B) The change agent believes that people are guided by reason in their actions and decision making.
C) The change agent uses information and facts to communicate the desirability of change.
D) The change agent must convince others of the cost-benefit value of the change.
E) The change agent assumes that people are guided by facts, reason and self-interest.

Question

Quizplus · Accepted Answer

Rational persuasion involves using logical arguments and factual evidence to influence others, not necessarily relying on legitimate power, which is based on a person's position or authority within an organization.

Which of the Following Characteristics Does NOT Accurately Describe the Behaviour