In re-engineering core processes, managers should do all of the following EXCEPT:
A) identify the organisation's key strategic objectives.
B) map the core processes with respect to workflows.
C) evaluate all tasks for the core processes.
D) identify the core processes.
E) search for ways to eliminate unnecessary tasks or work.

Question

Quizplus · Accepted Answer

Re-engineering core processes focuses on improving and optimizing the core processes of an organization. Identifying the organization's key strategic objectives, while important for overall business strategy, is not a direct action in the re-engineering of core processes. The re-engineering process is more about the operational aspects such as mapping workflows, evaluating tasks, identifying core processes, and eliminating unnecessary work.

In Re-Engineering Core Processes, Managers Should Do All of the Following