The concept of ________ is based on building strong customer service experiences with loyal customers in ways that foster a continued relationship over time.
A) relationship marketing
B) database management
C) customer co-creation
D) retention marketing

Question

Quizplus · Accepted Answer

Relationship marketing focuses on long-term customer engagement and building strong connections with customers, encouraging loyalty and repeat business over time.

The Concept of ________ Is Based on Building Strong Customer