Southwest Airlines utilized a(n) ________ CRM system to rearrange a customer's flight schedule to get to her comatose son.
A) mobile
B) open-source
C) real-time
D) social

Question

Quizplus · Accepted Answer

Southwest Airlines used a real-time CRM system to quickly rearrange a customer's flight schedule, demonstrating the system's ability to instantly process and act upon current data to meet urgent customer needs.

Southwest Airlines Utilized A(n) ________ CRM System to Rearrange a Customer's