When applied to a change management process, what is the primary difference between transactional and transformational leadership styles?
A) Transactional leaders appeal to the self-interest of employees, whereas transformational leaders connect the followers' sense of identity with the collective identity of the organization.
B) Transactional leaders are more focused on the process, and transformational leaders are more focused on the people.
C) Transactional leaders focus on the outcomes, and transformational leaders focus on the process.
D) Transactional leaders rule by charisma, and transformational leaders guide by persuasion.

Question

Quizplus · Accepted Answer

Transactional leaders motivate through rewards and penalties, appealing to self-interest, while transformational leaders inspire by aligning individual identities with the organization's goals, creating a shared sense of purpose.

When Applied to a Change Management Process, What Is the Primary