Which of the following parts of a negative message allows you to delay the negative with the help of a neutral or positive statement?
A) subject line
B) buffer
C) reason
D) alternative
E) ending

Question

Quizplus · Accepted Answer

The buffer in a negative message serves to soften the impact of the negative news by starting with a neutral or positive statement, which can help to prepare the reader for the negative information that follows. It is used to ease into the message gently before delivering the bad news.

Which of the Following Parts of a Negative Message Allows