An indirect delivery system typically involves ________.
A) face-to-face interaction between employees and customers
B) a hands-off self-service approach to customers
C) extensive customer contact throughout the interaction.
D) a more caring customer service approach than a direct delivery system

Question

Quizplus · Accepted Answer

An indirect delivery system often involves a hands-off, self-service approach, where customers interact with the service or product without direct assistance or interaction with employees.

An Indirect Delivery System Typically Involves ________