One way to demonstrate assertiveness while interacting with a customer is to ________.
A) ask for feedback from the customer
B) avoid direct eye contact
C) use "you" statements
D) keep arms crossed and hands on your hips

Question

Quizplus · Accepted Answer

Asking for feedback from the customer shows that you value their opinion and are open to communication, which is a key aspect of assertive behavior. It demonstrates confidence in handling the interaction and a willingness to engage in a constructive dialogue.

One Way to Demonstrate Assertiveness While Interacting with a Customer