Values are based on deeply held beliefs of a culture or subculture.
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Q5: Applying your own cultural practices and beliefs
Q6: Caution must be used when considering any
Q7: The title used to address people is
Q8: "Diversity" only refers to race or the
Q9: The key to effectively serving all customers,
Q11: Polychronic refers to the perception of time
Q12: Values can also influence your perceptions and
Q13: Within a given subculture of society, all
Q14: Many service providers are wise to take
Q15: Closed-end questions encourage customers to share information.
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