________ provide callers with a menu of options from which they can select by pressing a key on their telephone keypad.
A) Automatic call distribution systems
B) Automated attendants
C) Interactive kiosks
D) Internet telephony

Question

Quizplus · Accepted Answer

Automated attendants are designed to provide callers with a menu of options that they can select by pressing a key on their telephone keypad, directing the call to the appropriate department or service without the need for a human operator.

________ Provide Callers with a Menu of Options from Which