To maintain the fantasy illusion in a themed service setting,
A) The experience must be controlled and focused.
B) The guests should be allowed to see whatever they want.
C) The guest flow should not be designed.
D) Any outside environmental factors can be introduced.

Question

Quizplus · Accepted Answer

To maintain the fantasy illusion in a themed service setting, the experience must be controlled and focused. This means that every aspect of the guest experience should be intentionally designed and managed to enhance the theme and maintain the fantasy illusion. Allowing guests to see whatever they want or introducing outside environmental factors can detract from the immersive experience and break the illusion. Similarly, designing the guest flow is essential to ensure that guests have a seamless and complete experience within the theme.

To Maintain the Fantasy Illusion in a Themed Service Setting