Simulation training can be used to prevent failures where the consequences are too great, like a new front desk employee checking in two guests in the same room.

Question

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Simulation training provides a safe environment for new employees to learn and practice their skills, without the risk of real-world consequences. In the case of a front desk employee checking in two guests in the same room, this mistake could lead to a lot of problems, such as angry guests, lost revenue, and damage to the hotel's reputation. By using simulation training, employees can learn how to avoid these mistakes and handle difficult situations before they happen in real life.

Simulation Training Can Be Used to Prevent Failures Where the Consequences