Emery is a software developer and is making a sales presentation to a group of hoteliers who might be interested in using his software to enhance profitability of their business.During his presentation, he overused computer jargon which caused the sale to eventually fall apart.Which of the following communication barriers impacted Emery's abilities to close the sale?
A)Differences in perceptions
B)Information overload
C)Disorganized sales presentation
D)Not adapting to buyer's style
E)Distractions

Question

Quizplus · Accepted Answer

Emery overused computer jargon, which could lead to the audience being overloaded with information and ultimately losing interest in the presentation. This is an example of information overload, which impacted Emery's ability to close the sale.

Emery Is a Software Developer and Is Making a Sales