Organizations engaged in multiple mail-outs, phone calls and follow ups using many sales people often deploy what kind of technology to coordinate these activities?
A)a cloud system
B)CRM systems
C)ERP systems
D)IBQ systems
E)EOQ systems

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) systems are specifically designed to manage and coordinate sales, marketing, and customer service activities. They often include features such as lead and opportunity tracking, email and phone call automation, and task management. CRM systems are commonly used in organizations with multiple salespeople who need to coordinate their activities and ensure they are not duplicating efforts.

Organizations Engaged in Multiple Mail-Outs, Phone Calls and Follow Ups