Sandra's new laptop is not running some key applications. She sends an email to the company's customer care centre explaining the problem. This is an example of a routine request for ________.
A) making a claim
B) information
C) recommendations
D) finalizing a decision

Question

Quizplus · Accepted Answer

Sandra is making a claim because she is reporting an issue with her laptop's functionality to customer care, expecting a resolution or support.

Sandra's New Laptop Is Not Running Some Key Applications