In a negative message using the indirect approach, the buffer in the opening is immediately followed by a(n) ________.
A) clear statement of the bad news
B) explanation for the news
C) neutral statement unrelated to the purpose of the message
D) positive statement, expressing genuine optimism for the future

Question

Quizplus · Accepted Answer

In the indirect approach for delivering a negative message, the buffer is followed by an explanation for the news. This helps to prepare the reader for the bad news by providing context and reasoning before the actual negative information is presented.

In a Negative Message Using the Indirect Approach, the Buffer