In the context of cross functional interface management, seeking a superficial solution is known as _____.
A) withdrawal
B) smoothing
C) give-and-take
D) confrontation

Question

Quizplus · Accepted Answer

Smoothing is seeking superficial solutions that may not solve the underlying issues but are easier to implement in the short term in order to maintain a positive working relationship with other functions.

In the Context of Cross Functional Interface Management, Seeking a Superficial