Which of the following statements is true of product recall?
A) Safety risks and corrective action are avoided during the recall stage.
B) Recall program coordinators should be cross-functional teams rather than individual members.
C) Recall notices mailed to consumers should resemble junk mail to enable risk assessment.
D) Final customers as well as intermediaries should be informed of the potential risks.

Question

Quizplus · Accepted Answer

Final customers as well as intermediaries should be informed of the potential risks. Safety risks need to be taken into consideration during the recall stage. Recalls notices should clearly state the potential risks and ways to rectify the issue. The recall program coordinators can be cross-functional teams to ensure that all aspects of the recall are addressed. However, recall notices should not resemble junk mail as this may lead to customers ignoring the notice and not taking corrective action.

Which of the Following Statements Is True of Product Recall