What is the difference between a reservation and an appointment?
A) There is no difference between the two terms.
B) The term reservation implies that the customer has paid in advance.
C) The term appointment implies that the customer has paid in advance.
D) The term reservation is issued when the customer occupies the facility to receive service.

Question

Quizplus · Accepted Answer

A reservation is typically made to secure the availability of a service or facility, while an appointment is a specific time and date set for the customer to receive the service. Therefore, the term reservation is issued when the customer occupies the facility to receive service. Option A is incorrect because there is a difference between the two terms. Option B and C are incorrect because neither reservations nor appointments necessarily imply that the customer has paid in advance.

What Is the Difference Between a Reservation and an Appointment