Gary, the project leader of a team of software engineers, wanted to improve team performance. He gave each team member a checklist to complete about the project they just finished. Each team member answered these questions: "What do you think were the failures of the project? If there were failures, how can we avoid them? What are the areas that were good and what are the areas that can improve?" What kind of team intervention did Gary conduct?
A)understanding member profiles
B)building team cohesion
C)conducting AARs and process checks
D)developing survey research techniques
E)dealing with a free-rider

Question

Quizplus · Accepted Answer

Gary conducted an After-Action Review (AAR) and process checks to improve team performance. The checklist he gave to each team member encouraged them to reflect on the successes and failures of the project and identify areas for improvement. This type of intervention helps a team learn from past experiences, evaluate performance, and develop a plan for improvement.

Gary, the Project Leader of a Team of Software Engineers