Due to information filtering, the higher levels get biased and inaccurate information from below and end up making bad decisions.
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Q12: The physical layout of an office or
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Q14: Cultural etiquette is the use of appropriate
Q15: Unless a conflict is fully resolved, it
Q17: A visitor dropping in during the middle
Q18: The compromise style of conflict management pretends
Q19: Feedback is useful and constructive as long
Q20: Passive listening involves being sincere and trying
Q21: Which of the following is a difference
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