Good customer relationships begin with a good fit between ________ and ________.
A)profit expectations; revenue generated
B)customer needs; service expectations
C)customer needs; service offerings
D)business objectives; profitability
E)customer expectations; business needs

Question

Quizplus · Accepted Answer

Good customer relationships are built on meeting the customer's needs and providing appropriate service offerings. Options A, D and E are in part valid but do not fully capture the essence of the importance of understanding customer needs and offering appropriate services.

Good Customer Relationships Begin with a Good Fit Between ________