Alpha Technotronics Inc. has a high employee turnover rate in its call centers as it is a highstress job and it is monotonous. When the company engages new hires, typically a group of 25 or 30 of them sit in a classroom with a team of instructors for two weeks, onsite, learning the systems and methods of the new job. What kind of training and development is being illustrated in this scenario?
A) Computerbased training
B) Onthejob training
C) Leadership training
D) Offthejob training

Question

Alpha Technotronics Inc. has a high employee turnover rate in its call centers as it is a high­stress job and it is monotonous. When the company engages new hires, typically a group of 25 or 30 of them sit in a classroom with a team of instructors for two weeks, onsite, learning the systems and methods of the new job. What kind of training and development is being illustrated in this scenario?
A) Computer­based training
B) On­the­job training
C) Leadership training
D) Off­the­job training

Quizplus · Accepted Answer

This scenario illustrates off-the-job training, as the new hires are receiving training in a classroom setting away from the actual work environment.