Total quality management and Six Sigma both share some characteristics like they:
A) focus more on correction of errors rather than prevention of errors.
B) have a single unifying measure of reducing defects to no more than 3.4 per million opportunities.
C) emphasize an organizationwide focus on quality.
D) have a shortterm focus on quality improvement.

Question

Total quality management and Six Sigma both share some characteristics like they:
A) focus more on correction of errors rather than prevention of errors.
B) have a single unifying measure of reducing defects to no more than 3.4 per million opportunities.
C) emphasize an organization­wide focus on quality.
D) have a short­term focus on quality improvement.

Quizplus · Accepted Answer

Both total quality management and Six Sigma emphasize an organization-wide focus on quality, rather than a short-term focus or just correcting errors. However, their measures for quality improvement vary - Six Sigma aims to reduce defects to no more than 3.4 per million opportunities, while total quality management has a more holistic approach to continuous improvement.

Total Quality Management and Six Sigma Both Share Some Characteristics