Which of the following characteristics typically applies to a total quality management (TQM) initiative?
A) An exclusive focus on customized production
B) A focus on correction of product defects
C) An emphasis on shortterm quality improvement
D) An emphasis on employee empowerment

Question

Which of the following characteristics typically applies to a total quality management (TQM) initiative?
A) An exclusive focus on customized production
B) A focus on correction of product defects
C) An emphasis on short­term quality improvement
D) An emphasis on employee empowerment

Quizplus · Accepted Answer

Total quality management (TQM) emphasizes on continuous improvement in all aspects of an organization. It involves empowering employees to take ownership of their work and processes to identify and eliminate defects, with a focus on long-term quality improvement rather than just short-term fixes.

Which of the Following Characteristics Typically Applies to a Total