Goods are considered tangible, while services are considered intangible.
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Q10: To increase effectiveness in the long term,
Q11: In the long run, a firm must
Q12: Operations management is more concerned with efficiency
Q13: Fifty years ago, a common production strategy
Q14: The selection of the best type of
Q16: Operations managers attempt to use effective and
Q17: To create value effectively, operations managers must
Q18: Adam oversees the activities in creating the
Q19: To operations managers, efficiency means using resources
Q20: Operations management is concerned with all of
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