If you measure how many hours you worked with a client, in the context of the large caseload you had to maintain at the same time, this would be an example of efficiency.

Question

Quizplus · Accepted Answer

Efficiency refers to achieving maximum productivity with minimum wasted effort or expense, typically focusing on the ratio of output to input. Measuring hours worked with a client in the context of a large caseload relates more to workload management or productivity, rather than directly assessing efficiency.

If You Measure How Many Hours You Worked with a Client