The manager of Sudden Valley Corp called a problem-solving meeting after noticing a few glitches in the brand-new multiple listing service website. The manager acted as a facilitator in the meeting and asked each agent to come up with as many ideas as possible within a half-hour timeframe. He also dissuaded them for criticizing any other member's ideas. After half an hour, he orally discussed each of the suggestions with the team, and they zeroed in on an appropriate solution. What problem-solving technique did the manager use?
A)Brainstorming
B)Groupthinking
C)Piggybacking
D)Sequencing

Question

Quizplus · Accepted Answer

The manager used brainstorming as the problem-solving technique, which involves generating as many ideas as possible within a group without criticism, to encourage creativity and find a solution.

The Manager of Sudden Valley Corp Called a Problem-Solving Meeting