The first step in the cycle of customer satisfaction is to get into the mind of the customer to identify customer __________ and __________.
A) products, processes
B) people, products
C) needs, desires
D) goals, objectives

Question

Quizplus · Accepted Answer

The first step in achieving customer satisfaction involves understanding the customer's needs and desires. This allows businesses to tailor their products or services to meet those specific requirements.

The First Step in the Cycle of Customer Satisfaction Is