Measurement can be used to create alignment. Three areas should be considered: alignment between strategy and measurement, alignment among measures used across functional areas, and alignment of measures employed up and down the supply chain.
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Q3: Traditional customer service measurement which has relied
Q4: In the SC functions of purchasing, production,
Q5: _ is the formal process of comparing
Q6: Supply management professionals increasingly measure the percent
Q7: A key performance measure for a company's
Q9: All of the following are steps in
Q10: Non-competitive (or non-restricted) benchmarking entails looking to
Q11: Measurement shapes behavior. Tom Peters suggests, "What
Q12: _ links costs directly to the activities
Q13: Just-in-time or lean management substitutes information for
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