A Lesson in Operations Management (Scenario)
Hana had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or be downsized. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how the organization's product went from raw materials to finished product. Hana's first class would be tonight at Central University, and she was excited about the opportunity.
-Jassem seemed to understand the theory behind value chain management, but was curious about the requirements for a successful value chain. Ramzy informed Jassem that the main requirements for successful value chain management include all of the following except ________.
A) competition
B) collaboration
C) leadership
D) employees

Question

Quizplus · Accepted Answer

Competition is not a requirement for successful value chain management. Instead, collaboration, leadership, and employees are essential components that contribute to the effective management of a value chain.