You should use active-voice verbs to convey negative news tactfully or to reduce emphasis on the doer of the action.

Question

Quizplus · Accepted Answer

This statement is actually incorrect. It is recommended to use passive-voice verbs when conveying negative news tactfully or reducing emphasis on the doer of the action. For example, instead of saying "I rejected your proposal," it would be more tactful to say "Unfortunately, your proposal was not accepted."

You Should Use Active-Voice Verbs to Convey Negative News Tactfully