When utilizing performance standards, the difference between the standard and the actual performance is called the:
A) Productivity Gap
B) Organizational Variance
C) Certified Variance
D) Performance Variance

Question

Quizplus · Accepted Answer

The difference between the standard and actual performance is called the performance variance. This is the most commonly used term in performance management and is often used to analyze and understand the reasons behind the gap between expected and actual performance. The other options, productivity gap, organizational variance, and certified variance, are not commonly used terms in performance management and do not accurately describe the difference between the standard and actual performance.

When Utilizing Performance Standards, the Difference Between the Standard and the Actual