Capacity utilization =
A) Capacity x Actual customers served per period
B) Capacity / Actual customers served per period
C) Actual customers served per period x Capacity
D) Actual customers served per period / Capacity

Question

Quizplus · Accepted Answer

Capacity utilization is the ratio of actual output to potential output. This can be calculated by dividing the actual customers served per period by the total capacity. Therefore, the formula is Actual customers served per period / Capacity.

Capacity Utilization =